It can be considered as ______________ if a patient makes his or her situation worse by disobeying medical advice.
When a patient disregards medical care, in such a way that they refuse to take prescription medications, and as a result worsens his or her illness, this can be called contributory negligence.
Which one of these can be reported to the appropriate authority without the permission of the patient?
In the case of bullet wounds, details can be shared with law enforcement officers even though the patient does not want it.
In a business letter, what should be written in the top right corner?
The sender's address should be at the top right, followed by the recipient's address on the left, any reference numbers below that, the year, and finally the salutation.
The best computer passwords are________________.
Computer passwords exist to secure patient information, and they should be difficult to bypass.
It is important that you ____________ in a situation whereby a patient cancels an appointment.
Still inquire whether they need to reschedule, and if in doubt, seek medical advice.
When dealing with medical history, which of the following is the most important?
Confidentiality is especially important when working with medical records.
One of the following is the only one that has direct access to the medical records of a patient?
The patient's doctor has direct access to their medical records.
Which of the following is the only danger that a computer cable does not pose?
Flood danger is not a risk associated with computer cables.
Who should inform a patient about the costs of their treatment?
It is the responsibility of support personnel to justify treatment expenses to patients, not medical staff.
In what situations can a patient's blood be considered contagious or infective?
Whatever a patient's condition, their blood should always be treated as though it might cause infection.
Which of these fluids puts medical personnel at the highest risk of contracting HIV?
The most common way for a care worker to get infected with HIV is by blood. While HIV can be transmitted inadvertently in some ways, being infected by saliva or mucus is extremely difficult.
During Phlebotomy, Centrifuge is used for ____________?
When blood is taken from a patient, it is often centrifuged before being tested. This extracts blood cells from the liquid in which they are suspended, allowing them to be counted and tested more effectively.
You can make the veins in a patient's arm become more visible when taking blood from them by telling them to__________________?
When a patient clenches their palm, the amount of blood going into the hand is temporarily reduced, causing blood to pile up higher up the arm, causing veins to become more visible and thus easier to see.
Every single apparatus/equipment’s must be appropriately ___________ to ensure consistency in research.
Even if a measuring apparatus is very reliable, it cannot yield accurate results until it has been correctly calibrated before use.
Some basic checks are exempt from _________ bodies' waivers?
A variety of simple tests are covered by the Clinical Laboratory Improvement Amendments 1988; they are tests that are deemed simple enough to be conducted by untrained personnel or even at home.
A medical professional must have a license from ___________ in order to administer regulated drugs.
All individuals who prescribe controlled drugs must have a DEA license. The license costs $731 and is valid for three years (though it can be revoked at any time for malpractice).
If a patient has a condition like deep-vein thrombosis or pulmonary embolism, they may need to stop the blood from thickening and this is referred to as _________________?
Where a patient's blood clots too fast, which may lead to DVT or pulmonary embolism, an anticoagulant may be used to delay the process.
Adult normal pulse rate should be between _______________?
The standard range for a healthy adult's heart rate is 60-100 beats per minute. A specialist should be consulted if the pulse rate is outside of this range.
Which of the following places is the most usual and reliable for taking a pulse?
The radial artery, on the side of the wrist closest to the thumb, is where the pulse is normally taken.
A patient with tachypnea is someone that takes more than ___________ breaths every minute.
A stable adult can breathe at a rate of 12 to 20 times per minute. Tachypnea is described as more than this, and it is a cause for alarm that should be reported to a doctor.
Which one of the following is true for an individual who has been served with a subpoena in a medical law case?
People can have a variety of excuses for avoiding court appearances. This is why courts have the authority to grant a warrant compelling anyone or someone to come and testify.
In a hospital setting, which of these will be considered a breach of privacy if performed without consent in medical terms?
Private details must not be disclosed to third parties even though a patient is unable to grant or deny permission.
If a letter is addressed 'Dear Sir/Madam,' what should the signoff be?
'Yours faithfully' should only be used when addressing a letter to a single individual.
The position of computer screens should always be placed in such a way that ______________?
Ensure that the screen you're operating on is only visible to you or your approved colleagues.
You should review your appointments _______________ at the start of each working day.
Double-check meetings with each team member every day to reduce double bookings, cancellations, and other issues.
You are working as a ____________ when a doctor requests you to write up a record appointment.
Medical transcription is part of a physician assistant's responsibilities.
A discharge review report must contain ______________?
It is important that the report contains information about the patient's final diagnosis to avoid potential legal issues.
Who is usually in charge of ensuring that medical professionals maintain their professional status?
A medical office should maintain a clear record of the staff's permits, degrees, and credentials.
Petty cash cannot be used for which of these purposes?
Petty cash is used for short-term office expenses and should not be used for employee loans or wage advances.
According to the Department of Health, what are the chances of contracting HIV from a single needle stick injury?
The chance of contracting HIV from a needle stick injury is estimated to be 0.3%, or three times in every 1000 cases.
Sharps should be thrown away in_________________?
Every year, infected sharps are discovered in ordinary garbage or non-approved containers at certain establishments. This raises the risk of contamination for garbage collectors and the general public.
When selecting a needle for phlebotomy, keep in mind that as the gauge number increases, the needles become_____________________?
The needle's bore becomes narrower as the gauge number gets higher. Always use caution when choosing a needle to avoid unnecessary post-draw bleeding or having to repeat the procedure.
Which one of these would not include testing as part of the chain of custody procedures?
For constitutionally sensitive examinations, chain of custody protocols must be followed. This ensures that the documentation is completed properly.
One of these factors is the only one that isn't taken into account when positioning electrodes for an ECG test?
A clear flow between electrodes is required for an ECG test; any thickening of the skin or metal objects can obstruct this.
When a drug is delivered transdermally, how is it received?
A pad on the skin may be used to prescribe certain medications transdermally. Patients who are afraid of needles or who need a slow release of a prescription over time may find this to be a safe choice.
What are the names of the medications that induce vomiting?
Emetics are medications that make you vomit. They are sometimes reserved for people who have taken dangerous drugs or substances in harmful quantities.
One of the following is not a part of vital sign measurement?
Temperature, respiration, and heartbeat are among the vital signs that must be monitored. However, prolonged sweating should be observed and identified if appropriate.
When a patient's vital signs show any anomalies, how can this be reported?
Any abnormalities in vital signs should be identified to a doctor right away as they could indicate that a patient requires urgent medical attention.
You should be able to report on _____________ while taking a patient's pulse.
Taking a patient's pulse is more than just measuring their pulse beats every minute. You should be able to tell the difference between a strong and a weak pulse, as well as any irregularities in the pulse rate.
What does the legal term 'respondeat superior' mean?
'Respondeat superior' means 'let the master answer,' implying that an employer may be held liable for an employee's actions if they are related to their work.
Which of these will be the most appropriate to categorize as 'medical etiquette'?
Medical etiquette refers to socially acceptable behavior by doctors, such as how a patient is spoken to or a doctor's body language.
In a medical office, what is the safest way to answer the phone?
Answering the phone with both the company name and your name provides the caller with confirmation of the correct location and establishes a human connection.
Ideally, new info for the patient record should be included _____________?
Additional data should be inserted as soon as possible to reduce the likelihood of data being lost or forgotten.
What is the purpose of a 'tickler' system?
Patients receive automatic appointment alerts from 'Tickler' services in the form of texts, tweets, SMS messages, or automated phone calls.
Who has the medical history of a patient?
The patient's medical history is the property of the treatment provider (i.e., a medical clinic, hospital, etc.).
If you're submitting the patient's medical history to another party through __________ method, you'll need a patient release.
Fax machines are not considered a safe mode of communication; therefore, if you want to fax a patient's papers, you must first get their permission.
MSDS stands for _____________?
Material Safety Data Sheets (MSDS) should be stored for all material resources in a medical office (e.g., bio-hazardous materials, radioactive materials).
ICD numbers can be used for creating invoices for insurance agencies. What does the acronym ICD stand for?
The ICD numbers encompass all conditions; if you're not sure what illness was treated, talk to the doctor who is in charge of the treatment.
What does the term asepsis imply?
Asepsis ensures that no disease-causing agents are present. Medical asepsis on the ward seeks to decrease the amount of disease-causing species, whereas surgical asepsis in the operating room aims to remove them.
If you're using soap and water to wash your hands between operations or tasks, you should take a minimum of ________________?
Hands should be washed for at least a minute with soap and water to guarantee that they are completely clean.
If you're performing a drug test, what procedures must you observe while presented with a blood sample?
The chain of custody specifies how a sample is collected and protected from tampering before, during, and after processing.
Venipuncture is most often performed on the median cubital vein. Where can it be located?
The median cubital vein runs along the center of the crook of the elbow of the forearm.
If you don't make sure the machine is __________, you could put a patient at risk of electrocution in the course of an ECG.
Extreme caution must be exercised to avoid overcharging the patient by making sure the unit is correctly grounded.
It is important to take note of _____________ during an ECG test.
During an ECG procedure, all vital signs should be closely watched.
____________ is the name given to pain-relieving drugs.
Analgesic medications are used to treat discomfort and vary in strength.
A drug is called ____________ when it is produced from oil deposited in a fluid.
An emulsion is a mixture of tiny oil crystals trapped in a liquid.
Which one of these is used to remove bodily fluid?
To drain fluid from the body, a catheter is used.
When using an autoclave to sterilize instruments, the equipment should be loaded with ____________?
Only distilled water can be used in autoclaves to ensure proper sterilization.
A palpation test is executed by __________?
Palpation is the process of using the fingertips to search for lumps and irregularities.
In which of the following situations is it permissible to deny medical care to a person with HIV/AIDS?
A medical professional cannot refuse care to a patient who has HIV/AIDS, regardless of the reason for their illness or current treatment. The AMA and ADA provide ethical guidelines stating that HIV/AIDS patients have a right to care.
A patient must be______________ in order to be given informed consent to a medical operation or course of care.
Informed consent refers to a patient that has had a thorough description of a condition or operation and is intellectually capable of comprehending its intent, consequences, and potential risks.
What do you do if a patient becomes furious while speaking with you?
When a patient is upset or scared, they are likely to become enraged. By remaining calm and rational, you have a chance to model proper behavior for them and figure out what's causing their anger.
Which of the following is the best method for sending a document, such as a copy of a letter, to another party electronically?
PDFs provide the necessary material to ensure that documents are displayed consistently across different systems, reducing the risk of confusion due to format changes.
When should employees be given patient encounter forms?
A patient experience form should be used to document every appointment, and it is best to have them available at the start of the working day so that medical professionals can be prepared.
Which one of the following isn't a form of medical record?
Medical records should be correctly categorized based on their current state, such as active, inactive, or closed, to ensure proper management.
Personal medical reports should be arranged by ____________ for optimum performance?
Proper recordkeeping involves categorizing medical care to allow for quick access to necessary data.
OSHA is an acronym that stands for ______________?
The Occupational Safety and Health Act (OSHA) is a federal law that regulates workplace safety and health, including guidelines for healthcare facilities.
A treatment payment should be made/organized ____________?
It is critical that reimbursement or insurance company permission for treatment is received prior to care to avoid financial damages.
When using a fire extinguisher, where do you point the jet?
The goal is to put out the fire's source, which is at the base of the flames.
Which one of the options below is the standard protocol for avoiding disease transmission in medical facilities?
In medical facilities, the most common route for infection to spread is by hand-to-hand and hand-to-surface contact. While not all can wear gloves all day, everyone can properly wash their hands before and after interaction with patients, after using the restroom, before eating food, and so on.
After tightening a tourniquet around a patient's upper arm to draw blood, it is important that you should complete the operation within __________?
If you've tightened the tourniquet, move quickly: keeping it on for more than a minute will cause pain for the patient and even cause harm.
What should be used to clean the blood-drawing site?
Both phlebotomy procedures require extreme cleanliness to avoid contamination. Before sticking, make sure the puncture site is properly cleaned with a sterile alcohol swab.
Except __________, when finding a site to insert electrodes for an ECG test, the site should be all of these items?
To obtain accurate readings during an ECG test, electrodes should be placed on a smooth, clean, and dry surface.
When preparing a patient for an ECG, where should the electrodes from Lead #1 be placed?
The electrodes for the first lead should be mounted on the left and right arms, in a non-muscled region.
When taking drugs sublingually, it is consumed __________?
Sublingual medications are inserted between the cheek and the gum to dissolve. The benefit of this form of administration is that the substance enters the bloodstream directly through the mouth's capillaries.
Which one of these is a microgram's abbreviation?
A microgram, abbreviated as mcg, is one millionth of a gram. It is important that anyone who prescribes medication understands the differences between units, since making a mistake can be risky or even fatal.
For an average adult, what is a normal BMI?
A BMI of 18 to 25 is considered healthy; anything under 18 is considered underweight, anything over 25 is considered overweight, and anything over 30 is considered obese.
Spirometry is measured by __________?
The lungs' breath flow is measured with a spirometer. It may be used to diagnose asthma, bronchial conditions, and a variety of other illnesses.
When should patients be told to self-examine for breast lumps and at what intervals?
Patients should be taught how to properly check their breasts for lumps and told that they should do so at least once a month.
Which one of the options stated below will not be considered as medical malpractice?
Malpractice is described as intentionally causing injury by neglect or incompetence. Intentionally causing injury is not malpractice and can be prosecuted under existing federal legislation, such as assault.
An individual who files a lawsuit against a medical practitioner is known as a __________?
The complainant is the one who files a court case. A litigant petitions to a higher court, while a plaintiff appeals to overturn a judgment.
Which one of the following is an external impediment to effective communication?
The setting in which a conversation takes place can greatly affect its effectiveness. Noise, particularly in a loud setting, can lead to misunderstandings, especially if the patient is hard of hearing.
Workers in your medical office are given iPads so they can view patient records during appointments and other procedures. It is important for them to have _____________?
It’s crucial for remote devices, such as iPads, to have the same level of protection as the main computer to prevent unauthorized access, especially since they can be easily lost or left unattended.
Which one of the following is the only part of an appointment matrix that isn't essential?
The appointment matrix should include room readiness, personnel availability, and catch-up periods to manage day-to-day overruns. Patient billing information, while important, is not essential to the appointment matrix.
Patient information should be modified as required every __________?
The best practice in recordkeeping is to double-check with the patient during each appointment to ensure all personal information is current, reducing the risk of vital information being misplaced.
In which one of the following scenarios requires the publication of medical records?
A court subpoena requires compliance, unlike other agencies that must seek court warrants if they want to review medical information and the patient refuses.
________________ should be present in any medical office?
Every medical office should have its own safety manual based on OSHA regulations, outlining general best practices and office-specific procedures.
In the case of a patient's death when the treatment fee is yet to be paid and the patient is uninsured, who is responsible for payment?
The estate of the deceased is responsible for settling their financial obligations. Contacting estate managers, rather than next of kin directly, is advised for arranging payment.
The OHSA mandates that every medical facility have ________________?
The Occupational Safety and Health Administration (OSHA) requires all medical facilities to have an exposure control protocol to manage the risks associated with airborne, waterborne, or bloodborne infections.
Which vaccination should all medical staff who may come into contact with blood or other bodily fluids be given?
Hepatitis B is one of the most common diseases contracted by healthcare professionals through patient interaction. The complete course of three vaccines can provide lifetime protection, but regular testing is recommended.
When doing a venipuncture, where should the collecting syringe/tube be placed in relation to the puncture site?
To prevent collected blood from flowing back into the vein, the collection tube should always be positioned below the puncture site.
A capillary puncture may be used where only a small amount of blood is needed. In a healthy adult, which of these is the right site for this?
Capillary punctures are beneficial for small blood draws, especially for patients with obesity, bleeding issues, or severe burns. Fingertips are usually the preferred site.
After obtaining a 24-hour urine sample, it should be _________________?
To preserve the integrity of the sample and prevent degradation, it should be kept refrigerated until testing.
The technique used to check for occult blood involves the use of _______________?
The occult blood test detects hidden blood in the stool, which can indicate digestive issues. Patients must be properly instructed on how to collect the sample.
What is the aim of a palliative drug?
Palliative drugs focus on alleviating symptoms rather than curing the underlying condition. They help improve comfort and quality of life for patients.
A drug's median effective dosage is often referred to as ______________?
The median effective dose (ED50) is the dose at which a drug is effective in 50% of the population. It serves as a benchmark for determining appropriate drug dosage.
When taking a patient’s case history with a pain scale, nagging pain that doesn't interfere with daily life or tasks should be classified as _____________?
Pain scales help classify pain severity. Nagging pain that doesn't interfere with daily activities is typically classified as mild and rated between 1 and 3.
When placing a patient in the lithotomy position for analysis, how should they be positioned?
The lithotomy position is commonly used during perineal exams and childbirth. The patient lies on their back with their heels elevated above their hips.
The first step in suture removal involves_______________?
Before removing sutures, the wound area should be cleaned with an antiseptic to reduce the risk of infection and minimize discomfort during the procedure.
